Frequently asked questions

Ordering and payment

Which payment methods do you accept? UPI, cards, net banking, wallets, and cash on delivery on eligible orders.

Is cash on delivery available? On orders up to ₹5,000, at pincodes our courier serves for COD. The product page and your bag both tell you before you reach payment. Orders above ₹2,000 are confirmed by SMS before we pack them.

Are prices inclusive of GST? Yes. The price you see is the price you pay, and the tax breakdown is on your invoice.

Delivery

How long does it take? Dispatch takes three to seven business days depending on the piece — the exact window is on every product page and in your bag. The delivery date shown at checkout adds the courier’s transit time for your pincode.

Do you deliver everywhere? Most Indian pincodes. Enter yours on any product page or in your bag to check before you order.

What does delivery cost? Free above ₹999, ₹79 below it.

Returns and refunds

Can I return a piece? Within seven days of delivery, if it is unworn and unwashed with tags attached and the blouse piece uncut. Eligibility is shown on the product page before you buy.

How long does a refund take? We start it within 48 hours of the returned piece passing our check, and it reaches your account in five to seven days after that.

I paid cash on delivery — how do I get a refund? There is no card to reverse, so we ask for your UPI ID or bank details on the return page and send it there. We keep only the last four digits of an account number.

Sizing and care

What size blouse comes with a saree? An unstitched blouse piece, unless the product page says otherwise. The size chart on each product page gives finished garment measurements.

How should I wash it? Care instructions are on every product page. Most of our silks and organzas are dry clean only.

Still stuck?

The contact page has our phone number and email.