Return & Refund Policy

We accept returns on eligible pieces within 7 days of delivery. The piece must be unworn and unwashed, with all original tags attached and the blouse piece uncut.

What can be returned

Eligibility is shown on every product page and again in your bag before you pay. Pieces marked not returnable are excluded, as are items bought during clearance events.

A piece cannot be returned if the tags have been removed, it has been worn or washed, it has been damaged after delivery, the original packaging or accessories are missing, or the blouse piece has been cut or stitched.

How to request a return

Raise the request from your account within 7 days of delivery. Photographs are required for a damaged or wrong item, which is how we settle it without sending it back and forth.

Once approved we arrange a free reverse pickup. If your pincode is not serviceable for pickup we will tell you and arrange another way.

Refunds

A refund is initiated within 48 hours of the returned piece passing our inspection, and reaches your account in 5–7 working days after that.

Prepaid orders are refunded to the original payment method. Cash-on-delivery orders are refunded to a UPI ID or bank account you give us — we keep only the last four digits of an account number.

Replacements

Where a replacement is available we will send the same piece in the same size. If it is out of stock we refund instead rather than substitute something else.

Cancellations

You can cancel free of charge until the order is packed. After that it has to go through the return process.